Politica de Privacidad
General information
Enerblock S.L., a company registered at Parque Industrial San Martin, 1 Nave 3, 48550 Muskiz, Bizkaia, Spain, with tax identification number (CIF) B95730495, is the owner of the website located at the domain enerblock.net.
The privacy policy described below applies exclusively to this Website, understood as all pages and subpages included within the Enerblock domain. Enerblock declines any responsibility for the different privacy and personal data protection policies that may apply to websites accessible through hyperlinks on this Website and not directly managed by Enerblock.
Enerblock informs users of this Website that this statement reflects its data protection policy. This policy has been configured in accordance with current regulations on personal data protection, including, among others, Organic Law 15/1999 of December 13 on the Protection of Personal Data (LOPD) and Royal Decree 994/1999 of June 11, which approves the Regulation on security measures for automated files containing personal data.
Collection of personal data
Enerblock does not voluntarily collect personal data from users of this Website. The only data requested from users, in the event that they wish to become registered users of the technical support service, are a name (which may or may not correspond to the user’s real name), a username (nickname) and an email address.
Consequently, Enerblock will only have personal data from users who voluntarily provide it through the support user registration form. Only in such cases, and always on a voluntary basis, may users communicate their personal data to Enerblock.
Such data voluntarily provided by the user may be incorporated into an automated file registered with the Spanish Data Protection Agency, under the ownership of Enerblock. Therefore, users who voluntarily provide their personal data to Enerblock expressly consent to its processing for the sole purpose of managing their status as registered users of Enerblock’s support services. In all cases, the data collected will be processed in accordance with current personal data protection regulations.
Security measures
Personal data provided by users to Enerblock may be stored in automated or non-automated databases owned exclusively by Enerblock, which assumes all necessary technical, organizational and security measures to guarantee the confidentiality, integrity and quality of the information contained therein.
Communication between users and Enerblock does not use a secure channel, and transmitted data is not encrypted. Therefore, users are advised not to send personal data that may be considered specially protected, as the security measures applicable to a non-secure channel make this inadvisable.
Purpose of data processing
Personal data voluntarily provided by users will be used solely for the specific purpose of managing their status as registered users of the support service. Such data will be treated with the utmost confidentiality and used exclusively for the purposes for which it was collected and which are expressly communicated to the user at the time of collection in this Privacy Policy.
Data disclosure
Personal data collected through this Website will not be disclosed to any third party or entity.
Users who voluntarily provide their data to Enerblock through this Website expressly consent to the use of such personal data for sending commercial information by electronic means regarding products and services marketed by Enerblock, in strict compliance with current legislation on Information Society Services, unless they indicate their opposition.
Likewise, users who voluntarily provide their data to Enerblock consent to the use of such personal data for sending commercial information, including by electronic means, from companies affiliated with Enerblock, whose corporate name and activity are listed on the page Enerblock.archi/es/privacidad.html, in strict compliance with current data protection and Information Society Services legislation, unless they indicate their opposition.
Data quality: rights of access, objection, rectification and erasure
Enerblock undertakes to keep personal data voluntarily provided by users of this Website updated at all times, so that it accurately reflects their identity and personal characteristics.
Users may at any time exercise their rights of access, rectification and, where appropriate, erasure of personal data provided to Enerblock by sending a written request addressed to Enerblock.
Cookie policy
Definition and general function of cookies
This Website uses cookies and/or similar technologies that store and retrieve information from users while they browse our website. A cookie is a small text file stored in the browser used, whose main purpose is to remember users who have previously visited the site.
In general, cookies may serve a wide variety of purposes, such as recognizing users, obtaining information about browsing habits, or personalizing how content is displayed.
What cookies are NOT used for on this website
We do not store sensitive information that directly identifies users, such as their address, password, or credit/debit card details, in the cookies we use.
Types of cookies used and their purpose
In accordance with current Information Society Services legislation and the guidelines established by the Spanish Data Protection Agency, we inform you of the cookies used on our website.
Identification of who uses cookies
First-party cookies
Session cookies:
These allow user identification and authentication. They also contain technical data about the session, such as connection timeout and session identifier. They enable knowledge of the user's navigation state (session start, home, first access, etc.) and store session values such as language, selected products or services, etc.
Third-party cookies
Analytics cookies:
These cookies allow us to obtain statistics about the use of our website. We use them to understand how users interact with the site, detect what works and what does not, optimize and improve it, and ensure that users continue to find it relevant. The data collected includes, among others, pages visited, entry/exit pages, platform type, date/time information and click counts. This information is anonymous.
Preference cookies:
These allow the website to remember information to personalize how it looks and behaves, such as language, region, currency, color preferences and other user settings.
Advertising cookies:
We use our own and third-party cookies to show personalized ads on other websites. This is known as retargeting and is based on browsing activity.
Cookies related to external services:
These allow, for example, sharing or consuming embedded content on our website.
Information on data transfers to third countries
You can obtain information about transfers to third countries carried out by third parties identified in this Cookie Policy in their respective policies.
Managing cookies (acceptance, rejection, revocation)
You may allow, block or delete cookies through your browser settings. Please refer to your browser’s options and instructions. If you accept third-party cookies, you must delete them through your browser settings.
We display information about the Cookie Policy on all pages of the Website at the start of each session. Based on this information, users can:
- Accept cookies by continuing to browse the website
- Modify settings: restrict, block or delete cookies via browser configuration
Below are direct links to instructions for common browsers:
Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, Apple Safari
You may also review and modify your cookie preferences at any time via the following link: